Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Orders & Payment

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay.
We process orders quickly, so please contact us within 1 hour of placing your order if you need to make changes. Once an order has been fulfilled, we're unable to modify or cancel it.

Shipping

We currently ship within the United States.
Standard shipping typically takes 5–15 business days.
Once your order ships, you'll receive a confirmation email with a tracking number.
Tracking information is sent within 2–3 business days of your order shipping. If you haven't received it after 7 business days, please contact us at info.pawbuddyus@gmail.com.

Returns & Refunds

We accept returns within 30 days of delivery for unused items in their original packaging. Contact us at info.pawbuddyus@gmail.com to initiate a return.
Please reach out within 7 days of delivery with a photo and we'll make it right — either with a replacement or a full refund.

Products

We carefully curate every product with pet safety as a top priority.
Each product page includes a sizing guide. Reach out and we'll help you find the perfect fit.

Contact Us

Email us at info.pawbuddyus@gmail.com. We aim to respond within 1–2 business days.